Student support

Student Support have a number of teams to support you on your study journey.

We know that there are additional burdens being placed on our community from time to time. If you are an MIT student in a situation of genuine hardship, need to speak to a counsellor or require other assistance, please call Student Support on 0800 696 487 or email wecare@manukau.ac.nz.

Please find the quick contacts for some of our services below by email, phone or online.

Support service	Email	Contact details	Additional contact details
Ask Me! student services centres	Send us a message on email	0800 62 62 52	+64 9 968 8000 (outside New Zealand)
Student Support Advisors	Wecare@manukau.ac.nz	0800 696 487	Location Details Hours: 830am-430pm Otara: NA Lobby Manukau:2nd Floor TechPark: Lobby Maritime/Mahurangi: By Appointment
Library and learning services	library@manukau.ac.nz	Library and learning services	library-circulation@manukau.ac.nz (books)
Library and learning services	library@manukau.ac.nz	Library and learning services	learning.services@manukau.ac.nz (learning advisors)
Counsellors	counsellors@manukau.ac.nz	09 976 0873
Chaplaincy	thechaplains@manukau.ac.nz
Career and employment solutions	careersolutions@manukau.ac.nz
Disability services	disability@manukau.ac.nz	027 568 7669
Tech services	N/A	https://techservices.manukau.ac.nz	0800 62 62 52 option 3
Canvas	canvas.help@manukau.ac.nz

International student support services	Email	Contact
For pastoral care and any emergencies	Frances.mataia@manukau.ac.nz	0800 648 2273 or 022 067 8180 (both 24/7)
For pastoral care and any emergencies	Jeff.su@manukau.ac.nz	0800 648 2273 or 022 067 8180 (both 24/7)
General enquiries	internationaladmin@manukau.ac.nz	09 9688742
General enquiries	internationaladmin@manukau.ac.nz	+64 9 968 8742 (outside of New Zealand)
Applications and enquiries	international.application@manukau.ac.nz

Student support handbook (PDF)

Your guide to student support services. For your convenience, the links in the PDF document are interactive.
Student advisors

We can help with creating a home-study plan, financial assistance, issues affecting your study, or simply to get organised and get going.
Technology and online learning FAQs

FAQs about how to access and use student technology platforms and online learning support.
Ākonga Māori support

Nau mai. Haere mai. The Student Support team and the Te Tari Mātauranga Māori team at the marae can help you throughout your journey at MIT.
Pasifika student support

MIT’s Pasifika team aim to transform Pasifika success throughout your student journey from pre-enrolment through to post-graduation employment.
Disability support services

Our services are here to help you make the most of being a student.
Library and learning services

We help you develop the skills you need to complete your assignments and succeed with academic learning.
Health and counselling services

As an MIT student, you have access to friendly professional health and counselling services.
Career and Employment Solutions (CES)

Register for jobs, find employers and access career resources.
Student advocacy and appeals

We have a dedicated Student Advocacy and Appeals Officer who can request an appeal on your behalf should you not be happy with a decision or outcome of a formal complaint.
Chaplaincy and religious support

Need someone to listen? We're here because we care.
International student support services

Studying in a new country is an exciting and challenging time. We can help you adjust and make the most of your experience.
Childcare

If you are needing childcare on campus while you are studying, you can register with our own on-site childcare centre.
Academic integrity

Understand academic integrity, plagiarism, contract cheating (including use of ChatGPT) and where to get help.
Food bank

Need food or necessities? Visit our student food bank today.
Accommodation options

Have you sorted out your accommodation?
Frequently asked questions

Answers to FAQs around student support and studying at MIT.